Automate anything.Self-host everything.
The fair-code workflow builder where you wire up APIs, data, and AI agents on a visual canvas — then run it on your own servers, your rules.
trigger / Webhook
read message / getMessage
lookup user
classify / claude-sonnet
post alert / #support
log ticket / append row
The operating system for AI automation in African enterprise.
Resin is a visual workflow platform where you wire AI agents, live data, and messaging actions together — and deploy them in days, not months. No engineering team required on your side.
Visual Workflow Canvas
Drag nodes onto a canvas, connect them, and build automation that runs in real time. See exactly what your AI agent does at every step.
AI-First, Not AI-Bolted-On
Claude powers every agent node. The AI is not an add-on — it is the engine. Every workflow is designed around what the AI can do, not constrained by what legacy tools allow.
Fully Managed Service
We design, build, deploy, and run your workflows. You get the outcomes. You do not get a software project to manage.
What we believe
- 1
WhatsApp is the operating system of African business.
Your customers do not download apps. They send WhatsApp messages. Every Resin workflow starts there.
- 2
Speed of response is competitive advantage.
A customer whose line drops at 10pm and gets a reply in 90 seconds does not switch to a competitor. One who waits until morning does.
- 3
The AI handles routine. Your team handles what matters.
80% of support queries are the same five questions. The AI agent answers those. Your people focus on the 20% that need human judgement.
- 4
Live in 30 days, or we have not done our job.
Every deployment has a 30-day go-live commitment. Not a pilot. A live deployment with real customers.
- 5
African infrastructure, built natively.
Paystack, Flutterwave, NIBSS, SmartOLT, Shopify, booking and PMS systems, government service portals. The connectors your business actually uses, not the ones a Silicon Valley product team assumed you use.
Built for these industries
Resin is being built for four industry verticals. Request early access below to see what is already running.
Broadband & ISP Operators
Subscriber support, outage alerts, billing queries, renewal reminders. Proven with FiberOne Broadband, Nigeria's #3 ISP.
Banking & Fintech
Balance enquiries, transaction alerts, fraud notifications, human-review gates before any financial action. CBN-compliance aware.
Travel & Hospitality
Booking confirmations, itinerary updates, check-in automation, support queries. Same workflow shape as broadband — faster to deploy.
Healthcare
Appointment booking, triage FAQs, referral routing. No AI diagnosis. Patient data handled under strict protocols.
See Resin in action.
Pick a workflow, then we'll send a private demo link to your inbox.
Resin connects to the systems you already run.
No rip-and-replace. No migration. Resin sits alongside your existing stack and reads live data from every source your business depends on.
Messaging
WhatsApp Business Cloud (Meta)
The primary channel. Sends and receives messages, templates, and media via the official Meta Cloud API.
SMS Gateway
Fallback for customers without WhatsApp. Via any Nigerian SMS gateway.
AI Models
Anthropic Claude
Claude Sonnet and Haiku power every AI agent node. The most capable models available for conversational AI.
CRM & Ticketing
Zoho Desk
Creates tickets, updates records, reads customer history. Full two-way sync.
Bitrix24
Customer records, pipeline management, and activity logging.
HubSpot
Contact management and deal tracking for growth-stage businesses.
Payments
Paystack
Payment status, subscription management, and renewal actions. The default Nigerian payment connector.
Flutterwave
Pan-African payment processing. Works across Nigeria, Ghana, Kenya, South Africa.
Network & Infrastructure
SmartOLT
Real-time line status for fibre operators. The agent reads your network before the customer finishes typing.
Universal Connectors
HTTP Request
Call any REST API in the world. If it has an endpoint, Resin can talk to it.
Webhook
Receive events from any system that can fire a webhook. Zero configuration on the source system.
Custom Connector
Request a native connector for any African fintech, telco, or enterprise system.
African fintech connectors in development: NIBSS, eTranzact, Interswitch, Remita, USSD gateway.
Request a connector — contact@akinwunmitechnology.com
What is an AI agent — and what can it do for your business?
An AI agent is software that perceives a situation, reasons about it, and acts — without a human approving every step. The difference between an AI agent and a chat agent is the difference between an employee and a script.
A chat agent answers questions.
It matches your message to a pre-written response. If the customer says something unexpected, it fails. You have met these before. They frustrate people.
An AI agent solves problems.
It reads the customer's message, queries your live systems, reasons about what is happening, and either resolves the issue or escalates with full context. It handles things it has never seen before.
The five agent types available in Resin
Customer Support Agent
The most deployed agent type. Handles inbound queries across billing, orders, bookings, account management, service status, and escalation. The FiberOne deployment is this agent type.
What it handles
- Subscription, order, and billing queries
- Service, line, or shipment status diagnosis
- Plan upgrades, renewals, and reorders
- Complaint logging with automatic ticket creation
- Handoff to human agent with full conversation context
Best for: Broadband and ISPs, e-commerce and shopping chains, travel and hospitality, lifestyle brands, government service desks
What does an AI agent actually return?
vs 4–8 hours for a human agent team without 24/7 coverage
The remaining 20% escalate to your team with full context already captured
The agent costs the same at 3am on a Sunday as it does at 9am on Monday
FiberOne Broadband grew from 3,000 to 5,000+ subscribers without adding a single support agent
At FiberOne Broadband, Aliyah AI handles thousands of customer conversations every month. Zero new hires. Under two minutes average response time. Running since early 2026.
Your team and the agent work together — not in competition
The agent resolves everything it can — the routine, the repetitive, the time-sensitive. Billing, line status, account queries, renewal reminders. It acts immediately, at any hour.
When a query needs a human — a complaint, a complex technical issue, a sensitive account matter — the agent escalates immediately. It passes the full conversation history, the customer's account data, and its own assessment to your team. Your agent never walks into a cold call.
Your team sees only the cases that need them. They override the agent when necessary, approve actions that require human authorisation, and retrain the agent over time. The agent gets better. Your team gets more time.
Every AI action is logged. Every decision is auditable. Every escalation is traceable. You are always in control.
Resin is in active development. The founding cohort is forming now.
Engineering is live. Sprints are shipping. The first production deployments are being chosen — and they will not go to whoever signs up last.
Founding clients get pricing locked at today's rates, direct input into the feature roadmap, a dedicated onboarding sprint with the ATS engineering team, and recognition as a Resin founding partner.
We are targeting ten Nigerian ISP operators for the first cohort.
Already at FiberOne scale? Email us directly — contact@akinwunmitechnology.com
Transparent pricing. No surprises.
All prices in Nigerian Naira. One setup fee. One monthly retainer. We run it — you do not manage software.
Starter
For ISPs with up to 2,000 subscribers
- WhatsApp Business API connection
- Custom AI agent tuned to your brand and products
- Standard customer support flows (billing, line status, renewal, escalation)
- 24/7 agent monitoring
- Monthly performance report
- Email support
Not included
- — CRM deep integration (Growth and above)
- — Proactive outage alerts (Growth and above)
- — Analytics dashboard (Growth and above)
Growth
For ISPs with 2,000–10,000 subscribers
- Everything in Starter
- Deep CRM integration (Zoho Desk or equivalent)
- Proactive outage alerts to affected subscribers
- Renewal reminder sequences (7 day, 3 day, 1 day)
- Weekly analytics report with resolution rates
- A/B testing for agent responses
- WhatsApp Business priority support
- Quarterly optimisation review call
Enterprise
For operators above 10,000 subscribers or with custom requirements
- Everything in Growth
- Self-hosted deployment option
- Multi-agent architecture
- Custom API integrations (any system)
- Dedicated Slack channel with the ATS team
- 4-hour response SLA for critical issues
- CBN-compliant audit logging
- Data residency options
- Quarterly business review
Setup fee: 50% on contract signing, 50% on go-live. Monthly retainer: invoiced on the 1st of each month, due within 14 days. All prices exclusive of applicable taxes.
Estimate your return
Adjust the slider to your subscriber count and see what automated support could return.
Based on Lagos market agent salary + overhead
Based on 1% churn reduction at ₦20,000 average monthly subscription value
These are estimates. Actual results depend on query volume, subscription value, and deployment configuration. Book a discovery call for a custom analysis.
Infrastructure for operators who need to own their data.
For large operators and regulated industries, Resin offers deployment options that keep data in Nigeria, within your own infrastructure, on your own terms.
Self-Hosted Deployment
Deploy Resin on your own infrastructure. Your customer data never leaves your environment. Full source access under our Enterprise licence.
Compliance Ready
CBN-compliant audit logs. NDPR-aware data handling. Data residency in Nigeria. Built for the regulated industries we serve.
Dedicated Support
Your own Slack channel with the ATS engineering team. 4-hour response SLA on critical issues. Quarterly business review included.
Custom Integrations
Any CRM. Any ticketing system. Any API. We build the connector if it does not exist. African fintech connectors built on request.
We work directly with your team to design a deployment that matches your subscriber volume, compliance obligations, and infrastructure. No off-the-shelf package — a plan built for your operation.
Built with builders. For builders.
Resin is infrastructure. Infrastructure gets better when the people using it contribute to it.
Documentation
Full API reference, node configuration guides, workflow templates, and architecture diagrams. Written for developers and operators.
docs.resin.akinwunmitechnology.comSlack Community
Join African operators and developers discussing workflow design, agent prompts, and integration patterns. Share what works. Get answers fast.
Workflow Templates
Pre-built workflows for the most common ISP automation patterns: billing queries, outage alerts, renewal sequences, escalation routing. Download and deploy in hours.
Browse templatesShip your first workflow in 5 minutes.
Free forever for self-hosters. Cloud plans start at $0 with a generous free tier.